We only ship within Mexico. Orders are generally delivered within 5 to 7 business days after processing, and shipping costs will be calculated at the time of purchase, based on the delivery address and selected method. For orders of $3,000 MXN or more, shipping is free. If the amount is less, the shipping cost is additional and varies depending on the location within the Mexican Republic. This cost will be calculated and added at the end of your purchase.

Once your order has been shipped, you will receive an email with a tracking number so you can track the status of your shipment. If your order does not arrive within the estimated time, please contact us via email at customercare@cocodimare.mx or call customer service at +52 9997704509 so we can help you resolve the situation. Deliveries may be affected on holidays, so we recommend planning your purchases in advance. We strive to deliver your products on time, but we cannot guarantee punctual deliveries in cases of force majeure or unforeseen circumstances affecting courier services.